Resident portal and alerts

Many counting systems are built only for staff dashboards. Varidx also gives residents a public portal: live status for every connected park, court, field and downtown area, with alerts when something changes. In NRPA's 2024 survey of 1,000 U.S. adults, 46% wanted parks departments to share monitoring data on public dashboards or websites, and 65% wanted signage.
Key highlights
- Live statusResidents see which courts are free, whether fields are open and how busy downtown is.
- Notify MeResidents sign up for SMS or email when a court frees up, a field closes or conditions change.
- Signs and kiosksThe same status appears on entrance signs and kiosks at the site.
What residents get
- A page for each park or facility, with a tile for every court, field, counter or sensor
- Live status and the time of the last update
- Notify Me alerts by SMS or email
- Weather and air quality for the site
- Directions to the site
What staff control
Staff can set facility status by hand when needed, and use the threshold-based rules engine to send alerts and update signs automatically.
Starter and Enterprise
The Starter web application includes the public facility status display, a tile for each facility and weekly reports. Enterprise, included when five or more sensors are purchased, adds public notifications and SMS and email alert subscriptions, data export, analytics, custom reports, gate and signage automation and API access.
Customer projects using this solution

City of Vaughan: tennis and pickleball court occupancy
Vaughan, Ontario
Live status for two tennis and four pickleball courts, with utilization reports by court and hour.

City of Conway: downtown people and parking counts
Conway, South Carolina
Live people counts at four downtown locations and parking lot counts, shared with residents on a public portal.

Cedar Fork District Park
Morrisville, North Carolina
Field status, flood and soil moisture monitoring, with open and closed status shown at the park gate.
