Resident portal and alerts

City of Vaughan public portal on a phone, showing which tennis courts are free

Many counting systems are built only for staff dashboards. Varidx also gives residents a public portal: live status for every connected park, court, field and downtown area, with alerts when something changes. In NRPA's 2024 survey of 1,000 U.S. adults, 46% wanted parks departments to share monitoring data on public dashboards or websites, and 65% wanted signage.

Key highlights

  • Live statusResidents see which courts are free, whether fields are open and how busy downtown is.
  • Notify MeResidents sign up for SMS or email when a court frees up, a field closes or conditions change.
  • Signs and kiosksThe same status appears on entrance signs and kiosks at the site.

What residents get

  • A page for each park or facility, with a tile for every court, field, counter or sensor
  • Live status and the time of the last update
  • Notify Me alerts by SMS or email
  • Weather and air quality for the site
  • Directions to the site

What staff control

Staff can set facility status by hand when needed, and use the threshold-based rules engine to send alerts and update signs automatically.

Starter and Enterprise

The Starter web application includes the public facility status display, a tile for each facility and weekly reports. Enterprise, included when five or more sensors are purchased, adds public notifications and SMS and email alert subscriptions, data export, analytics, custom reports, gate and signage automation and API access.

Customer projects using this solution

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